We are currently looking for Solution Archtiect in India for our offices in multiple locations & Remote working.
The ideal candidate will have a Salesforce Marketing Cloud Services, or related Partner / Consultancy background. They should be known to work independently, thrive in an entrepreneurial atmosphere, communicate tactfully, work with business operations and effectively design, test, and deploy software solutions. A successful SA (Solution Architecture) has strong software knowledge and enjoys designing technical solutions. You must be an excellent communicator who can tailor their delivery to a variety of audiences. We are looking for someone with a healthy sense of curiosity always looking to challenge the status quo.
Lead inter-team meetings on the technical and business challenges related to our Marketing Operations initiatives.
Manage relationships with oncoming stakeholders, particularly during projects that are M&A focused
Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs.
Design and then work with Technical Architects (TA) and QA (Quality Assurance) to implement and test solutions to our operational needs and challenges.
Create, manage, and present an actionable BRD/FSD (Blueprint) that aligns to the as-is Salesforce Marketing Cloud solution, and overall system / integration environments at Salesforce.
Identify project issues / risks and present alternatives to alleviate or resolve.
Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities.
Design and understand the Architecture of SFMC and connected existing middle ware and external systems.
Document solutions and engineering flowcharts with great attention to detail.
Serve as Subject Matter Expert in one or more areas of our Business & Technical process.
Approach every problem & scope item as an opportunity to broaden your expertise and skill set, ensuring that new developments, product changes, technical advancements are understood, and available to inform architecture delivery.
Ensure all data, user access and communications are GDPR/ CAN-SPAM act compliant
Excellent strategic & technical thinking. Highly organized and detail oriented.
Excellent written, verbal, and visual communication skills, able to present complex concepts effectively at both the tactical and strategic / executive levels.
Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment
M&A focused Stakeholder management
Data/process migration from other marketing tools (Eloqua, Marketo, etc.) into Salesforce Marketing Cloud
Marketing Cloud development with AMPscript, SQL, REST/SOAP based API, and database/SFTP connectors.
Comfort working in and with a highly distributed team and organization.
Comfortable owning a project through to delivery
Experience with priority management
Expert knowledge in Marketing Cloud advanced/complex implementations, with 4+ years direct experience in the platform.
Proven record of accomplishment of working with multi-stakeholder teams, specifically IT, M&A, Infrastructure / Security, Sales / Business Operations.
Familiarity with Network Protocols and Services (DNS, HTTP, HTTPS), APIs (SMC, CRM, SOAP/REST), object oriented programming and design with .NET, Java, and/or PHP is preferred
Familiarity with systems integrations such as CRM, Heroku, Content Management, POS/Commerce, or Web Analytics
Focus - Solution architecture / design experience within SaaS, CRM, MAP (Marketing Automation Platform) is strongly preferred, specifically projects within the Salesforce Marketing Cloud.
Certifications - Marketing Cloud certifications strongly preferred (Marketing Cloud Email Specialist, Marketing Cloud Consultant). Similar certifications against other MAPs a plus (Pardot, Eloqua)
Technology - Marketing Cloud focus in Automation Studio, Journey Builder, Interaction Studio necessary. Related experience with CRM (Salesforce / Sales Cloud) Integration tools (JBINT, Data Stream, MCConnector) a plus.
Education - We prefer a Bachelor's degree in business or computer science or relevant experience.
Adaptability - Expect most of your efforts to be scrappy as we scale and evolve our team.
Nice to have
Experience in Datorama, Interaction Studio, GA360 Integration, Ad Studio, and Tableau
Salesforce Marketing Cloud
Opportunity to work on technical challenges that may impact across geographies
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
Opportunity to share your ideas on international platforms
Sponsored Tech Talks & Hackathons
Unlimited access to LinkedIn learning solutions
Possibility to relocate to any EPAM office for short and long-term projects
Focused individual development
Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)