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Salesforce Business Analyst

Salesforce Business Analyst
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We are currently looking for Salesforce Business Analyst in India for our offices in multiple locations & Remote working.

We are looking for experienced Business Analysts to work on critical application & product development. You'll be a part of a modern, lean, self-governing engineering teams.

Responsibilities

  • Work with clients and end users to gather, understand, and define business requirements
    • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
      • Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
        • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
          • Collaborate with developers to test and verify that solutions will meet the business requirements
            • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
              • Ability to work in agile mode, participate in all agile ceremonies and represent the business function.
                • Ability to communicate effectively to both technical and business communities.
                  • Have worked on Jira and Confluence

                    Requirements

                    • 3 + year experience in requirement gathering and business solution as Business Analyst in any domain.
                      • Bachelor's degree in IT or Computer Science/BTech/MTech/MCA/Bsc(IT)
                        • Experience using Salesforce or similar CRM Products to develop client or business solutions
                          • Must have Salesforce Configuration and Admin knowledge
                            • Hands on experience in Salesforce Reporting and Dashboards
                              • Must have experience of at least 2 years salesforce implementation either of Sales/Service/CPQ/Experience/Financial Services/Marketing /Health cloud implementation
                                • Strong analytical skills, excellent verbal and written communication skills and the ability to interact professionally with a diverse group, with Solution Architects, Technical Leads, Project Managers
                                  • Strong organizational skills.
                                    • Excellent/demonstrated written and oral communication skills.
                                      • Effective interface with middle and senior management
                                        • Produce quality work under time constraints
                                          • Ability to work independently at the highest level in all phases of product development
                                            • Uses independent judgment to identify problems and provide solutions
                                              • Must be a self-starter with great initiative and drive.
                                                • Good to have Salesforce Admin Certification and one Consulting Cloud Certification (Sales/Service/Community/Health Cloud)
                                                  • Having hands on experience in Salesforce Data Loader, workbench and other SF tools

                                                    Nice to have

                                                    • Salesforce Admin Certification
                                                      Business analysis activities planning
                                                      Business Analysis Scaled Approach Definition
                                                      Business analysis information management
                                                      Business Analysis Approach Definition
                                                      Business Analysis Scaled information management
                                                      Salesforce Configuration
                                                      Salesforce Admin Tools
                                                      Salesforce Service Cloud
                                                      Salesforce Health Cloud
                                                      Salesforce Community Cloud
                                                      Salesforce Marketing Cloud (ExactTarget)/Pardot
                                                      Salesforce Financial Services Cloud
                                                      Salesforce CPQ

                                                      Benefits

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                                                      For you

                                                      • Insurance Coverage 
                                                      • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
                                                      • Financial assistance for medical crisis 
                                                      • Retiral Benefits – VPF and NPS 
                                                      • Customized Mindfulness and Wellness programs 
                                                      • EPAM Hobby Clubs
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                                                      For your comfortable work

                                                      • Hybrid Work Model 
                                                      • Soft loans to set up workspace at home 
                                                      • Stable workload 
                                                      • Relocation opportunities with ‘EPAM without Borders’ program

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                                                      For your growth

                                                      • Certification trainings for technical and soft skills 
                                                      • Access to unlimited LinkedIn Learning platform 
                                                      • Access to internal learning programs set up by world class trainers 
                                                      • Community networking and idea creation platforms 
                                                      • Mentorship programs 
                                                      • Self-driven career progression tool

                                                      hot

                                                      Bangalore, Chennai, Gurgaon, Hyderabad, Pune

                                                      Cities eligible for the position