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Lead Java Application Support Engineer

Lead Java Application Support Engineer

We are currently looking for Lead Java Application Support Engineer in India for our offices in multiple locations.

We are looking for experienced Software Engineers to work on critical application & product development. You'll be a part of a modern, lean, self-governing engineering teams.


  • Work across teams to continually review, provide feedback, implement best practices to improve the efficiency of the systems and drive future innovation.
    • Actively participate to platform issue resolution, e.g. calls, meetings, etc.
      • Take full ownership for assigned platform issues and drive the incident management process
        • Provide in depth root cause analysis, document with sufficient detail for handover to Knowledge Managers or Development, with the aim to prevent recurrence
          • Perform issue triage, quickly identify appropriate teams to be involved and escalate as per escalation plan. Manage investigations and collect results.
            • Identify and propose/implement issue workarounds (e.g. for high priority issues) when appropriate
              • Implement bug fixes


                • Min 8 to 12+ years of hands on experience
                  • Must have Leadership quality
                    • Experience with application/platform support, system troubleshooting, incident/problem management
                      • Development skills in Java and/or Kotlin
                        • Communication skills with all levels and teamwork spirits are essential.
                          • Proactive with good analytical, abstraction and organization skills.
                            • Ability to work independently, multi-task, prioritize and deliver in a time pressured environment.


                              • Application Support
                                • Platform Support
                                  • System Troubleshooting
                                    • Incident/Problem management
                                      • Kotlin
                                        • Java
                                          Application Support Tools
                                          System troubleshooting
                                          Incident Management



                                          For you

                                          • Insurance Coverage 
                                          • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
                                          • Financial assistance for medical crisis 
                                          • Retiral Benefits – VPF and NPS 
                                          • Customized Mindfulness and Wellness programs 
                                          • EPAM Hobby Clubs

                                          For your comfortable work

                                          • Hybrid Work Model 
                                          • Soft loans to set up workspace at home 
                                          • Stable workload 
                                          • Relocation opportunities with ‘EPAM without Borders’ program


                                          For your growth

                                          • Certification trainings for technical and soft skills 
                                          • Access to unlimited LinkedIn Learning platform 
                                          • Access to internal learning programs set up by world class trainers 
                                          • Community networking and idea creation platforms 
                                          • Mentorship programs 
                                          • Self-driven career progression tool


                                          Bangalore, Chennai, Gurgaon, Hyderabad, Pune

                                          Cities eligible for the position