What You’ll Do

• Collaboration:
  • Work as CS on interdisciplinary team of UX, Design and developers
  • Develop CS through collaboration with clients, subject-matter experts and UX/Design colleagues
  • Create and Facilitate (with supervision/support) workshops with clients to identify/develop content requirements, future-state content inventories, editorial workflows, page tables
  • Participate in contextual inquiries
  • Works closely with account management team to translate business goals and user needs into meaningful content strategy
• Content Health:
  • Conduct content diagnostics, including accessibility and SEO audits
  • Develop content inventories, gap analyses, content mapping documentation
• Content Design:
  • Create structured content for CMS implementers
  • Partners with UX and design to translate content strategy into interface design and functionality
  • Partners with development to design and execute content systems
  • Helps create taxonomies and metadata frameworks for grouping and tagging content
  • Develops naming conventions, instructional copy, and other interface textual elements 
• Content Process:
  • Sets guidelines migration, translation, and health of all content, as well as creates governance documents for clients where appropriate  
  • Partners with client to enhance, edit and reformat legacy and identify new content for creation
  • Design and lead CS workshops and working sessions with clients and colleagues
• Overall Content Strategy:
  • Create and implement ways to evangelize CS across the company
  • Active participant in CS community (meet ups, conferences etc.)

What You Have

• Bachelor’s degree in a related area
• 7+ years professional experience as a content strategist 
• Strong conceptual thinker
• Demonstrated understanding of content strategy’s role in digital design and development process
• Experience producing Content Strategy deliverables
• Ability and desire to collaborate across disciplines
• Knowledge of CMS systems and their effect on content strategy
• Exceptional content organization skills
• Avid follower of developments in content strategy as a discipline
• Has experience working with a broad array of clients in multiple industry verticals
• Has experience working within multiple channels (web content, mobile apps, video, advertising, whitepapers, interaction copy, etc.)
• Has outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Excellent writer – including strategic documents and copywriting
• Impeccable mastery of grammar, editing and proofreading

What We Offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance