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Director, Account Management Boston, MA, USA

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Director, Account Management Description

Job #: 53533
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Account Management – Pharmacy. Scroll down to learn more about the position’s responsibilities and requirements.


  • Thrive on sales hunting
  • Focus your activities on acquiring new logos and new clients within the New England area
  • Have a demonstrated record of prospecting success, selling technology services, and identifying and closing technology services opportunities
  • Bring experience and contacts for reaching decision-makers in the New England area, asking for introductions, and conducting successful sales meetings that move opportunities forward
  • Have strong, aggressive qualifying and closing skills
  • Doesn’t need approval, is rejection proof, isn’t a perfectionist
  • Bring a demonstrated ability to sell technology services that the delivery organization can and is comfortable delivering
  • Highly motivated to prospect daily and to keep her/his sales funnel full
  • Adept at using prospecting tools, sales techniques, and sales approaches, such as the Miller Heiman sales process
  • Able to jump in quickly, learn EPAM’s offerings, prospecting tools and capabilities, and identify and close opportunities (or at least make significant progress toward closing) within 90 days of start date, while learning and leveraging EPAM’s CRM process and environment
  • Build successful relationships
  • Understands how to, can communicate her/his recipe for developing successful, enduring C-Suite relationships and can execute this recipe to develop executive relationships that translate to closed deals
  • Experienced in the social selling process and maintains a best-possible web presence
  • Committed to help deliver on EPAM’s sales growth, revenue, and profit objectives
  • Aligned with EPAM BU’s goals and objectives, supports company financial goals by achieving revenue and profit targets
  • Leverages pre-sales and sales support colleagues and capabilities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and close / sign new deals


  • 10+ years of experience in P&L, Sales, Account Management roles
  • 10+ years of experience working-in and/or consulting for the Pharmaceutical Distribution, Supply Chain, Pharmacy, Clinical Labs industry
  • 5+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end IT professional services
  • Strong Knowledge of Community and Chain Pharmacy, Drug Distribution, Specialty Drugs, Compliance, Regulatory and Clinical aspects associated with the industry segment
  • Strong knowledge and articulation of Technology Transformation Drivers – Digital Experience, Analytics, Cloud
  • Executive presence, exceptional leadership/management skills, excellent oral and written communication skills, confident presentation skills
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
  • Strong problem solving and creative thinking abilities
  • Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
  • Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Track record of leading teams
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; common sense
  • Effectively manages up and down
  • Strong negotiation skills
  • Bachelor’s degree or higher

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

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