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Senior IT Infrastructure Support Engineer Nashville, TN, USA

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Senior IT Infrastructure Support Engineer Description

Job #: 50994
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


Do you like to work and explore multiple, complex IT technologies? Do you have knowledge in the area of Cyber Security and Information Security? Are you a customer-focused team player, who enjoys to become part of a large global organization? Scroll down to learn more about the position’s responsibilities and requirements.

What You’ll Do

  • Operate, analyze and implement automated solutions within the bank to reduce manual work and improve monitoring
  • Collaboratively build operational, near real time telemetry to make us better, faster and more efficient through Splunk
  • Analyze events and processes in a complex ecosystem, and produce insights, and identify areas for improvement
  • Operate, administrate and monitor critical Security Tools like Network Intrusion Detection Systems, Anti Malware products
  • A passion/interest in data analysis
  • Support the Service & Product Manager across several security domains
  • Plan, evaluate, migrate, develop, implement, configure, test and roll out systems (hardware or software, security controls)
  • Analyze outages and defective states and uphold high standards for timely issue resolution through excellent problem-solving skills
  • Contribute expertise to the management of existing and new Security IT products and services
  • Define workarounds for known errors and initiate process improvements
  • Maintain a knowledge base
  • Propose and implement systems enhancements

What You Have

  • A degree in an associated field and/or other advanced certification along with significant experience
  • Good understanding of telemetry data which involves understanding Splunk/Splunk ITSI,building dash boards, extensive search, regex queries, etc
  • Good understanding automation involves working on different use cases, reducing manual work, automating monitoring and checks, etc
  • Good understanding of managing endpoint security solutions such as advanced threat prevention solutions
  • Significant experience with security appliance installations, configuration and troubleshooting (e.g. Firewall, NIDS, FireEye, etc.)
  • Strong analytical skills with ability to collect and analyse significant amounts of data
  • Detailed understanding of Cyber Security, Information Security and its implementation in practice
  • Strong skills in the following operating system platform and Databases: MS Windows, Linux, UNIX, MS SQL, Oracle, MySQL
  • Knowledge of ITIL processes incident, problem management and change requests
  • Minimum 5 years of work experience in a financial environment in a similar position preferably
  • GCIA /GSEC/Security+ / CISSP certification or similar

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

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