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Life Sciences Account Director

  • London, UK
Job #: 45196
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as an Account Director. Scroll down to learn more about the position’s responsibilities and requirements.

Our ideal candidate will act as the primary point of contact for Clients, other EPAM Account Managers, Delivery Managers and Delivery Teams within the Life Sciences Business Unit. The Account Director will be involved in developing and implementing account strategies, architecting and overseeing delivery approaches, building successful relationships, and driving business results.

Responsibilities

  • Creates and executes business strategies to successfully achieve client business goals
  • Acts as an emerging technology advisor within Account Management for Life Sciences clients
  • Responsible for both current account management, upselling into target clients as well as opening new doors with prospective clients
  • Align with other EPAM Account Directors, Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Bring current digital experience to the business unit and stay abreast of emerging trends, unique opportunities, and challenges. Ability to understand and articulate how these trends/opportunities/challenges affect the client’s business and proactively develop opportunities from them
  • Shapes solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
  • Drive revenue within the client/account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
  • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
  • Regularly opening new pipeline and closing deals including: Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and leading the closure of new deals

Requirements

  • 10+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions within a software development or management consulting organization
  • 5+ years working in a Life Sciences environment; preferably within R&D, Clinical, and/or Commercial with a demonstrated network of industry contacts and personal credibility
  • Knowledge of technology, business models, subject matter, and trends within Biotech and Pharma industries. Of particular interest is Digital Transformation + Execution, Agile/DevOps, Big Data, Analytics
  • Strong problem solver and creative thinker with gravitas
  • Preferably located in the London / Cambridge area with ability to travel on an as-needed basis
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios in a clear and quantified way
  • Superb verbal and written communication, with seasoned presentation skills
  • Strong interpersonal and communication skills
  • Proven ability to manage client engagements under high stress and competition to successful completion
  • Sound business acumen; strategic skills; common sense; along with strong negotiation skills

What We Offer

  • We offer a range of discretionary benefits from time to time, including:
    • Group personal pension plan
    • Group life assurance
    • Group income protection
    • Critical illness cover
    • Private medical insurance
    • Private dental care
    • Cycle scheme
    • Season ticket loan
    • Employee assistance program
    • Friday lunch
    • On-site massage
    • Social events
    • Baby basket
    • 1 day off for your wedding
    • Tech purchase scheme
    • Gym discount
    • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period

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